Senior ServiceNow Consultant (Business Analyst) in Remote (Ukraine)

Binariks seeks a highly motivated and skilled Senior Business Analyst. 
The client is a leading alternative asset manager with over $750 billion in Assets Under Management. Delivers value-oriented and private capital solutions across private equity, credit, and real assets worldwide. 

What We’re Looking For:

• 5+ years as a ServiceNow Business Analyst or Consultant


• Deep expertise in ServiceNow core modules (ITSM, CSM, HRSD, CMDB) and platform architecture


• Proven track record in process mapping, requirements elicitation, and gap analysis


• Solid grounding in ITIL best practices and Agile delivery


• Excellent stakeholder management, facilitation, and presentation skills


• Experience mentoring junior team members and leading working sessions

Will be a plus:

• ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist


• Hands-on with JavaScript, AngularJS, Flow Designer, and IntegrationHub


• Familiarity with ServiceNow ATF and DevOps CICD pipelines


• Prior involvement in presales: scoping workshops, solution demos, proposal writing

Your Responsibilities:

• 
  Solution Architecture & Pre-Sales:
  
  
  • Partner with the Solution Group to shape platform roadmaps, draft high-level designs, and lead technical scoping calls
  
  
  • Deliver live demos and proof-of-concepts for prospective clients, translating business needs into ServiceNow capabilities
  
  
  
  


• 
  Business Analysis & Configuration:
  
  
  • Lead discovery workshops, document processes, and produce detailed functional specifications
  
  
  • Configure and extend ServiceNow (forms, flows, business rules, UI policies) in line with documented requirement
  
  
  
  


• 
  Delivery & Support:
  
  
  • Oversee UAT, manage defect resolution, and coordinate releases with DevOps teams
  
  
  • Provide post-go-live support, user training, and adoption guidance