Medical businesses lose up to $150 annually from missed medical appointments. Inconsistent patient flow, poor time management, and work overload of practitioners are the main reasons for this problem. How can medical businesses avoid such issues? Patient scheduling software is the answer.
These apps facilitate efficient time management, enhance medical task completion, and improve the quality of healthcare services. Anticipate the potential challenges and ensure top-notch medical interoperability to leverage medical scheduling software. Also, never hesitate to search for a relevant piece of advice.
We share our expertise to help you build a feature-packed hospital scheduling system that brings real business value.
Read our new material to know about the essential features to include in a patient scheduling system for practitioners.
Software for Scheduling Patient Appointments: How Does it Work and What Benefits Does it Bring?
Patient scheduling software is an app that automates medical appointment administration. Such a patient management system usually includes numerous interconnected apps. Its essential elements are the user application, which provides a patient self-scheduling function, and patient management software for practitioners. Both apps should be connected to each other to ensure top-notch healthcare interoperability. In this material, we will focus on software used by practitioners to schedule patient appointments.
How do such technology solutions improve the quality of care? Here are the main advantages of implementing a patient scheduling system for practitioners.
A hospital scheduling system or any other software for scheduling patients increases healthcare unit performance. Hence, such apps maximize the revenues of medical businesses.
Patient Scheduling Software for Practitioners: 6 Features to Include
The list of patient scheduling process software features can be unique as they should be tailored to your business needs. However, here are our general picks you should consider while building an app for scheduling patients.
- Different User Interfaces
Mind that your patient management app may be helpful for many users. To make their experience with it more convenient, create multiple interfaces for different user groups. For example, you can build distinctive interfaces for doctors, medical staff, and administration workers.
The difference between these interfaces should not be dramatic. Otherwise, it is much more relevant to build separate apps connected within a single patient management system. All you should do is customize some interface features and app permissions in accordance with the needs of different users. For example, an administrative worker may have permission to schedule a medical appointment, but only a doctor will be able to confirm it. Such simple logic will help you build an excellent appointment scheduling software for multiple users.
- EMR Scheduling Connectivity
Connect your patient management app to EMR (Electronic Medical Record) software. This will make your app much more convenient for the practitioners. At least, they will not need to launch a separate app to search for the information on the appointed patient. Instead, there will be an opportunity to check schedules and important healthcare consumer data in one place.
Also, do not overload the data capacities of your patient scheduling app by storing medical records in it. The best solution is to ensure its connectivity with a secure EMR database. Such software interoperability will make numerous apps run smoothly within a single healthcare management system. Check one of our previous articles to know more about the interoperability of medical technologies.
- Interactive Calendar
Focus on the UI/UX design of your medical scheduling software to provide the best user experience. If you want to make your product user-friendly, an interactive calendar is a must. With such a feature, the users of your patient management software will build a medical schedule with a few clicks. The less effort it takes a practitioner to set an appointment - the better. Here is the list of possible features to include in your patient scheduling calendar.
Surely, your patient scheduling system calendar may include much more specific and unique features. Our picks are rather general and will work with almost any system. Meanwhile, this list may be expanded according to your patient scheduling app's business logic.
- Custom Queue Management System
If you seek process automation, integrate your software with a system that enables healthcare service consumers to facilitate medical scheduling. Your patient management software will receive requests from a patient app and organize them in a queue. Later, a practitioner will be able to customize the waiting list with a hospital management system.
It is also essential to implement queuing functions that will help practitioners across all departments. Such a patient management system will automate the patient scheduling process at all stages - from reception to their release from treatment.
- Integrated Communication Channels
Communication functionalities will make your application much more flexible. Through communication, system users will discuss decisions and actions that move beyond the software logic. You may integrate your patient scheduling app with patient software. Hence you will enable doctors to contact the users of healthcare services. Besides, use an app designed to schedule patient appointments for communication between medical departments.
Do you have doubts on how to ensure in-app communication? The best solution is to integrate a live chat into the application. It has to be simple in use and feature a notification system. The latter is especially relevant since such a feature will ensure that no message is lost. Another good decision is medical chatbot integration. It will provide the users of your app with basic information upon request.
- Customer Billing Integration
One more software type you should integrate with your appointment scheduling app is a billing application. The latter is a healthcare finance management system containing data on transactions and medical insurance. Ensure its interoperability and connectivity with your patient scheduling system. This will enable healthcare providers to handle scheduling and billing in one place.
Mind that medical billing information is confidential. Hence, data breaches may cost you a reputation, a fine, or even make your business liable. Fortify your patient management software with safeguards, such as two-step authentication, verification, firewall, and customizable system of permissions. Also, ensure secure and efficient information flow between your patient scheduling system and billing software with the FHIR standard. It organizes data exchange between medical apps and allows you to establish top-notch software interoperability.
Patient schedule software that includes the enumerated features helps you cope with many medical problems. Unfortunately, the lack of technology expertise can make even the best idea fail. Meanwhile, ready solutions are usually not flexible enough to meet specific business needs.
The best choice is to outsource the development of your appointment scheduling app. Binariks is ready to become your helping hand in the custom development of medical software. We have solid industry expertise and experience in developing a platform for scheduling patient appointments. Check our case study to know more about this project. Also, make sure to review our portfolio to understand our managerial approach and technical skills.
Contact us if you find our offer interesting. We are open for technology partnership and will gladly discuss your needs. It’s just about time to maximize healthcare service efficiency.